Alpine IT · FAQ
Frequently Asked Questions
What areas does Alpine IT serve?
Alpine IT is based in Colorado Springs and serves the surrounding region including Pueblo, Fountain, Monument, Falcon, Peyton, and Woodland Park. For larger commercial projects we travel throughout southern Colorado. Call (720) 248-7565 or visit alpineitco.com to confirm availability in your area.
Do you install Ubiquiti UniFi equipment?
Yes — Ubiquiti UniFi is our primary platform for all commercial network, camera, and access control installations. We specialize in UniFi deployments for small businesses in Colorado Springs, including full network buildouts, UniFi Protect camera systems, and UniFi Access door control. Hardware is sold at transparent pricing with no mystery markup.
What size businesses do you typically work with?
Alpine IT specializes in small businesses with 5–50 employees in Colorado Springs and surrounding areas. We work with retail shops, professional offices, property managers, restaurants, and warehouses. If you have outgrown consumer-grade equipment but aren't large enough for an enterprise IT team, we're built for you.
Do you install security cameras for small businesses?
Yes. Alpine IT installs commercial-grade UniFi security camera systems for Colorado Springs businesses — designed for evidence-quality footage, not just coverage. Every system includes 4MP+ resolution cameras, 30+ days of local storage, AI motion detection, and a coverage plan designed before anything goes in the wall. We handle everything from a single-location retail shop to multi-site property management deployments.
How do I get a quote for a network or camera installation?
Start with a free discovery call — we'll ask about your space, device count, and goals and give you a ballpark on the spot. For businesses that want a formal proposal with a full bill of materials, we offer a paid site assessment ($250) that gets credited toward your install within 60 days. Visit alpineitco.com or call (720) 248-7565 to get started.
Do you offer ongoing IT support or managed services?
Yes — through Alpine Rescue, our managed support program for Colorado Springs small businesses. Plans start at $99/month and include remote monitoring, configuration backups, and direct technical support with no ticketing queues. Unlike large MSPs, you get a local technician who already knows your system. Visit alpineitco.com/alpine-rescue to see all plan tiers.
Can you install keycard or mobile access control for my office?
Yes. Alpine IT installs UniFi Access keycard and mobile entry systems for Colorado Springs businesses — including per-door scheduling, user enrollment, and full audit logs so you always know who accessed what and when. It's a clean upgrade from physical keys with no ongoing subscription fees for the access control platform itself. Call (720) 248-7565 to discuss your doors.
Do you install Starlink for businesses in Colorado Springs?
Yes — Starlink Business installations for Colorado Springs businesses, including dish mounting, weatherproofing, cabling, and full integration into your existing network with proper failover configuration. Starlink Business is also an excellent backup connection for businesses that can't afford downtime. Visit alpineitco.com or call (720) 248-7565 to schedule an assessment.
Do you mark up hardware or charge for equipment at cost?
Alpine IT sells hardware at transparent pricing with a small procurement fee (maximum 10%) to cover sourcing, staging, and warranty handling. Ubiquiti UniFi pricing is publicly visible, so we don't hide behind inflated hardware costs. Our revenue comes from labor, design, and Alpine Rescue support plans — not from marking up gear you could look up yourself.
How quickly can Alpine IT respond to a service request?
For new project inquiries, we typically respond within one business day and can schedule a discovery call within the same week. For Alpine Rescue support plan clients, response times range from same business day (Alpine tier) to within 2 business hours (Everest tier). For active outages, call (720) 248-7565 directly — we prioritize network-down situations.
Still Have Questions?
Call (720) 248-7565 or email Zachary@alpineitco.com — we reply within one business day.