Privacy Policy

1. Who We Are

Alpine IT is a locally owned IT infrastructure and security company serving Colorado Springs, Denver, and the surrounding Colorado Front Range. This Privacy Policy applies to the website alpineitco.com, operated by Alpine IT (owner: Zachary Odenweller).

If you have questions about this policy, contact us at Info@alpineitco.com or (720) 248-7565.

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2. Information We Collect

Information You Provide

When you fill out a contact or consultation request form on this site, we collect:

• Your name
• Your email address or phone number
• Your business name and service area
• Any message or project details you choose to share

This information is submitted directly to Alpine IT and is used solely to respond to your inquiry. We do not add you to any marketing list without your explicit consent.

Information Collected Automatically

Like most websites, alpineitco.com uses Google Analytics (GA4) to collect anonymous data about how visitors use the site. This may include:

• Pages visited and time spent on each page
• The website or search engine that referred you here
• Your approximate geographic location (city/region level only)
• Device type, operating system, and browser
• Interactions such as button clicks and scroll depth

This data is aggregated and anonymized — it does not identify you personally. It is used to understand which content is useful and how to improve the site.

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3. Cookies

Google Analytics sets cookies in your browser to distinguish visits and track session activity. These are analytics cookies only — this site does not use advertising, tracking, or retargeting cookies.

You can block or delete cookies through your browser settings at any time. Doing so will not affect your ability to use this site.

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4. How We Use Your Information

Information collected on this site is used exclusively to:

• Respond to consultation requests and inquiries
• Understand site usage to improve content and performance

We do not sell, rent, or share your personal information with any third party for marketing purposes.

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5. Third-Party Services

This site uses the following third-party service:

• Google Analytics (GA4) — visitor analytics. Data is processed by Google LLC under their own privacy policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Contact form submissions are sent via a secure webhook. No form data is stored on third-party servers beyond delivery to Alpine IT.

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6. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for reasonable business record-keeping. Google Analytics data is retained for 14 months per Google's default GA4 settings.

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7. Your Rights

You may request to:

• Access any personal information Alpine IT holds about you
• Have that information corrected or deleted
• Opt out of Google Analytics data collection (see Section 5)

To make a request, email Info@alpineitco.com. We will respond within 30 days.

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8. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from anyone under 13.

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9. Changes to This Policy

We may update this policy from time to time. When we do, the effective date at the top of this page will be revised. Continued use of the site after any update constitutes acceptance of the revised policy.

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